Returns & Exchanges
At Lock The Cock, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, we are here to help you find the right fit or provide a full refund.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the item securely in its original packaging, ensuring all tags and protective seals are intact to qualify for a full reimbursement.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing